Customer work

FxStore: bringing foreign exchange orders online.

RocketApex helped FxStore turn a documentation-heavy foreign exchange process into a customer-facing ordering system with back-office controls.

Digital forex workflow

A complex buy/sell foreign exchange process was moved into a guided web application.

Build around the transaction rules

The team studied business rules, documentation needs, and legal constraints before implementation.

6-month launch path

The platform moved from inception to launch with a focused delivery team.

Context

Foreign exchange was moving online

FxStore wanted to create a digital-first foreign exchange platform with customer ordering, back-office processing, inventory, and accounting modules.

Constraint

Rules and documentation were not optional

The domain required government-mandated documentation, transaction rules, and careful operational handling before a digital process could work.

Approach

Make the regulated workflow usable

RocketApex shaped the business logic into a wizard-style customer flow and connected it to the back-office processes required to run the business.

Outcomes

What changed for FxStore

Customers could place orders through a guided process, while staff handled transactions, inventory, and accounting in the back office.

Understand the rules before building

The team studied the operational and legal rules before implementing the ordering process.

Guided ordering experience

A wizard-style flow helped customers submit the right data through a complex transaction process.

Back-office control

Transactions could be queued and processed by authorized personnel with supporting inventory and accounting modules.

From idea to launch

The platform was launched within 6 months from inception.

Product snapshots

Screens from the work

These are historical screenshots of the products.

Next step

Need to digitize a regulated or rule-heavy workflow?

Tell us how a transaction works today, which rules it must follow, and where staff need to step in. We can discuss how software could support it.

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